Acteria: Custom AI Agents Development

Explore Acteria's AI Agent Technology

Welcome to the future of AI-driven customer engagement with Acteria's AI Agents. Our AI Agents are more than just tools; they represent a transformative approach to customer interaction and business workflow automation. Designed for the modern digital landscape, they offer an unmatched combination of intelligent communication, seamless integration, and customizable functionalities.
Use Cases:
AI-Enabled Automated Root Cause Analysis: Utilize an AI embedded chat widget to conduct instant root cause analyses when quality issues arise. The AI examines historical data, operational parameters, and system outputs to identify potential causes. This rapid analysis enables swift corrective actions, reducing downtime and improving overall quality management.
AI-Powered Continuous Improvement Engine: An AI-driven chat widget or web application constantly collects and analyzes quality metrics, suggesting improvements for processes and products. This AI tool leverages machine learning to learn from every iteration, providing insights that drive efficiency, reduce waste, and ensure the highest quality standards.
Predictive Quality Incident Simulation Using Generative AI: Embed an AI chat widget within the QMS that uses generative models to simulate potential quality incidents based on current trends and historical data. This proactive approach allows companies to anticipate issues and implement preventive measures, thereby minimizing the risk of quality failures.
Generative AI for Custom Regulatory Compliance Documents: An AI chat widget assists in generating tailored compliance documents for various regulatory environments. By inputting specific requirements, the AI generates documents that adhere to the latest standards, ensuring that the company remains compliant in a cost-effective and efficient manner.
AI-Generated Quality Control Protocols: Through an AI-infused chat widget or webpage, companies can develop and refine quality control protocols. The AI analyzes production data and quality metrics to suggest protocol adjustments that enhance product consistency and reliability.
AI-Powered Chatbots for Internal Compliance Queries: Embed AI-powered chatbots on the company’s intranet to provide immediate, around-the-clock assistance for employees’ compliance-related questions. This helps maintain a high level of compliance awareness and enables staff to quickly resolve uncertainties without disrupting workflow.
Acteria AI Agents
Cyber Risk Security
Chat Widget, Web Page
Compliance
Custom Actions, API Calls
Third Party Risk Management
Answering Based on Document Collection
Asset Management
Customizable User Experience
Policy Management
Workflow Integration

Get to Know Acteria

Embeddable as a Chat Widget or Web Page

Acteria's AI Agents revolutionize the way businesses interact with their customers and manage compliance by offering an innovative solution that can be embedded either as a chat widget on a website or as a full-fledged web application. These AI Agents are a testament to the seamless fusion of advanced technology with user-centric design, offering intuitive, intelligent, and interactive experiences that are not just efficient but also highly adaptable to various business needs.
Embeddable as a Chat Widget: The AI Agent chat widget can be integrated into any existing website, providing users with immediate assistance. This widget serves as a virtual consultant, guiding users through compliance documentation, risk assessments, regulatory updates, and more. It's like having an expert in information security and compliance embedded on your site, available to answer questions, offer suggestions, and even directly execute tasks in real time. With its discreet presence, it does not interrupt the user experience but enhances it, offering support exactly when and where it is needed.
Deployable as a Web Page: For a more comprehensive experience, the AI Agent can also take the form of a standalone web application. This application serves as a central hub for all compliance-related activities, from automated documentation generation to in-depth risk analysis. The web application can handle complex queries, perform data-intensive tasks, and present insights in a user-friendly manner. It's a dedicated platform for managing compliance and quality management systems (QMS), providing a wealth of resources and tools in one easily accessible location.

Answering Based on Document Collection

The AI Agent Answering Based on Document Collection feature harnesses the vast repository of your organization's policies, procedures, and critical documents, leveraging the power of Vector Database (Vector DB) technology to provide precise, contextually relevant answers.
Key Aspects of AI Agent Answering Based on Document Collection:
Comprehensive Document Indexing
: The AI Agent uses advanced indexing to scan and store information from an array of organizational documents in a Vector DB. This includes internal policies, regulatory compliance documents, procedural manuals, and more. Vector DB technology enables the AI to understand the semantic meaning behind the text, not just keyword matching, leading to more accurate retrieval of information.
Semantic Search Capabilities: Unlike traditional search engines that rely on keyword frequency, Vector DB technology allows the AI Agent to understand the intent behind user queries. It interprets questions and fetches the most relevant document segments that provide accurate and comprehensive answers.
Enhanced Knowledge Management: By structuring unstructured data and making it easily accessible through Vector DB technology, the AI Agent transforms document collections into a powerful knowledge management tool. This can significantly enhance decision-making and operational efficiency.
Dynamic Information Retrieval: As new documents are added or existing ones are updated, the AI Agent dynamically incorporates this new information into its knowledge base. This ensures that the
responses are always based on the latest and most accurate data.

Acteria Workflow Integration

Acteria's AI Agents represent a significant leap in workflow management, particularly in handling state transitions within business processes. These AI Agents are designed to interact with the workflow system, making decisions and executing actions that are typically dependent on the state of a particular process or item. By embedding these agents within the workflow, businesses can achieve a higher level of automation and efficiency.
How Acteria AI Agents Enhance Workflow with State Transition Actions:
Automated Decision-Making
: Acteria AI Agents are programmed to understand the context of each state within a workflow. When a process reaches a decision point, the AI Agent evaluates the information available and makes a decision to transition the state based on predefined rules and learning from historical data.
Trigger-Based Task Execution: Upon a state change, the AI Agent can trigger other tasks or actions that need to be taken. For example, if a customer support ticket moves from 'pending' to 'resolved,' the AI Agent can initiate satisfaction survey procedures or update the CRM accordingly.
Real-Time Process Optimization: As the AI Agent manages state transitions, it continuously collects data on the workflow’s performance. Using AI algorithms, it can suggest or implement optimizations in real-time to improve the flow and reduce bottlenecks.

Executing Actions and API Calls

AI Agent Executing Actions and API Calls is a pivotal feature that transforms the way businesses interact with both internal and external APIs, automating a wide range of tasks and processes. This capability is central to creating a responsive, intelligent system that can act on user requests, process data, and provide real-time responses.
Key Aspects of AI Agent Executing Actions and API Calls:
Automation of Routine Tasks
: The AI Agent can automate repetitive and routine tasks by executing actions such as data entry, appointment scheduling, or sending automated responses to common queries. This reduces manual workload and increases efficiency.
Real-Time Data Retrieval: Through API calls, the AI Agent can fetch real-time data from various sources, such as weather information, stock prices, or even internal business metrics, providing users with the most current information upon request.
Dynamic Interaction with Databases and Services: The AI Agent can interact with databases to retrieve, update, and manipulate data. It can also integrate with third-party services, like CRM systems, payment gateways, or marketing platforms, to perform necessary actions as part of a larger workflow.
Enhanced Customer Experience: By executing actions such as booking, ordering, or customer support, the AI Agent offers a seamless customer experience. It can handle complex requests, like processing returns or exchanges, without human intervention, making the process smoother for the customer.

Customizable User Experience

Acteria's AI Agents offer a Customizable User Experience that is as unique as your brand. At the intersection of innovation and personalization, our AI Agents are designed to align seamlessly with your brand's voice, aesthetics, and ethos.
Avatar Customization: Our AI Agents can be personified with customizable avatars that represent your brand. From the friendly and approachable to the professional and authoritative, select an avatar that resonates with your audience. With a range of customization options, you can choose the appearance, animations, and interactive gestures that reflect your brand’s personality and engage your users.
Tone and Style Adaptation: Communication is key, and the tone and style of your AI Agent are paramount in providing a consistent user experience. Whether your brand voice is formal and corporate or casual and witty, our AI Agents can be tailored to converse in a manner that reinforces your brand identity. The language style, response formulation, and even humor can be adapted to make interactions as personable and on-brand as possible.
Brand Awareness: AI Agents are not just tools for engagement; they are ambassadors for your brand. They are equipped to understand and embody your brand values, ensuring that every interaction reinforces the user's perception of your brand. Through consistent messaging and branded content, AI Agents serve as a constant reminder of your brand’s core values and mission.